COVID Safety Measures

Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We would like to tell you about the infection control procedures our practice follows to keep patients and staff safe.

Our office follows infection control recommendations made by the U.S. Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Administration (OSHA) and the American Dental Association (ADA). By the time of your appointment you may notice some changes to the below protocols we have put in place. This is due to the ever-evolving information coming from the above governing bodies and we pride ourselves on adhering to the most recent, up-to -date guidance of these agencies. Please bring your COVID-19 vaccine card to your appointment to add to your health record. This will allow you to have a more streamlined check-in.

• We are asking that patients arriving to their appointments remain in their vehicles and reply to check-in text (preferred) or call us when you arrive. A face mask or nose & mouth covering is required when entering our office.
• You will be asked some screening questions when you check into the office.
• Hand sanitizer is provided and patient’s will be requested to rinse with hydrogen peroxide for any aerosol generating dental procedures.
• Payment will be collected via phone at check in for any balance, co-payment or other payments that are due.
• Our office will remain closed to guests as to reduce the number of people in the office at any one time. Only the patient being seen will be allowed into the office. Children ages 8 and up will be asked to come back to the treatment room without a parent accompanying them. Exceptions will be made for new patient children and on a case by case basis. We have a video conference option for parents to be able to see their child during their visit as they wait in the vehicle.
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment as well as allowing greater time between patient visits.
• If you have traveled outside of the country 10-days before your appointment, you may be asked to reschedule your visit with our office per CDC, state or local government recommendations.

Our PPE include N95/KN95 masks, surgical masks, gowns, face shields, and hair coverings. We also employ the use of treatment room protective barriers and sneeze guard barriers, other engineering controls such as officewide medical grade HEPA filter air purifiers, and added disinfection protocols. You can feel safe knowing we are following the pandemic related safety recommendations of the leading governing bodies in healthcare including the CDC, OSHA and the American Dental Association. These steps will help to ensure the safety of our patients and your dedicated team at North Aurora Smiles.

We are happy to answer any questions you may have about our safety measures. Thank you for choosing North Aurora Smiles to be your dental home. We value your trust and loyalty and look forward to seeing you soon.